United Care of Massachusetts is a nonprofit organization dedicated to advancing the health and well-being of individuals, families, and communities across the Commonwealth. We specialize in whole-person care management that supports individuals’ medical, behavioral, and social well-being, ensuring that every person—regardless of background, income, or circumstance—has access to compassionate, coordinated, and culturally responsive care.
Driven by a commitment to health equity and social justice, we partner with healthcare providers, community organizations, and public agencies to deliver integrated solutions that address the full spectrum of health needs. From managing chronic conditions and providing behavioral health support to connecting individuals with housing, employment, and recovery services, we work to promote long-term stability, resilience, and wellness.
Our team of care managers, clinicians, outreach specialists, and advocates works closely with individuals to navigate complex systems, overcome barriers to care, and strengthen self-determination. With deep roots in the communities we serve, United Care of Massachusetts is more than a service provider—we are a trusted partner in building stronger, healthier, and more equitable futures for all.
Mission
Our mission is to advance the health, stability, and well-being of individuals, families, and communities across the Commonwealth by delivering whole-person care management that supports medical, behavioral, and social needs. We work to remove barriers, promote equity, and ensure that every person has access to compassionate, coordinated, and culturally responsive care.
Vision
We envision a future where all people—regardless of background, income, or circumstance—have the resources, support, and opportunities needed to achieve optimal health and long-term well-being. Through strong community partnerships, integrated care, and a commitment to social justice, we strive to build healthier, more equitable communities for generations to come.
Core Values
1. Equity
We champion fair and just access to care, resources, and opportunities, striving to eliminate disparities that impact health and well-being.
2. Compassion
We meet every individual with empathy, dignity, and respect, honoring their lived experiences and unique needs.
3. Integrity
We act with honesty, transparency, and accountability in every interaction and decision.
4. Collaboration
We believe that strong partnerships—with individuals, families, providers, and communities—are essential to delivering effective, integrated care.
5. Whole-Person Care
We recognize the connection between medical, behavioral, and social factors, and support each individual in achieving holistic well-being.
6. Empowerment
We help individuals build self-determination by providing tools, guidance, and support to navigate systems and advocate for themselves.
7. Community Commitment
We remain deeply connected to the communities we serve, responding to local needs and investing in long-term health and resilience.
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Due to the forecasted weather conditions, all Worcester and Boston area offices will be closed on Tuesday, December 2, 2025.
Transportation services will also be suspended. There will be no transportation provided to non-urgent medical appointments.
Thank you for your understanding. Stay safe.